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Q:
I just placed my order of business cards online, can I
email you my picture to be put on the business card?
A:
Yes, you can email
your picture to us in JPEG or TIF format. For head
& shoulder shot, a resolution of 640x480 or higher
should be sufficient.
Q:
Can I see a proof to make sure there are no mistakes before
printing?
A:
Yes, we can email, fax or send you a proof for final
approval. Just request the service at the time of
ordering.
Q:
I need my cards ASAP, how fast is your turnaround time?
A:
We guarantee to ship your order within 2 business days
after your final approval. Next day shipping is
available for an extra $10 above our regular S & H
charge.
Q:
I only have a limited number of photos, can I get my photo
back once your are done with it?
A:
Yes, we will return your photo once we're done with you
order if requested.
Q:
I paid a $40 photo setup charge the last time I ordered, do
I have to pay another $40 setup charge when reordering?
A:
No, we only charge you a $40 photo setup charge each time
you sent us a new photo to be put on your business card.
Q:
Do you offer any guarantees?
A:
We offer a one year money back guarantee. If you are
not completely satisfied with your business cards for any
reason, just return the unused portion within one year for
a pro-rated refund.
Q:
I have some friends and colleagues who are interested in
your product and they are not with RE/MAX, can I refer them
to you?
A:
Yes, we build our business on word of mouth advertising and
repeated orders from loyal, satisfied customers. We
appreciate your recommendations and referrals. Please
tell them to call our general sales toll free number at
800-974-8881
Q:
I have an image file of the photos I want placed on my
business card order, can I send it to you?
A:
Yes, please email it separately to jodi@a1bizcards.com.
Still
have questions? Call our customer service at 888-525-6601 |
